PRIVACY & COOKIES POLICY

This privacy and cookies policy outlines the terms and conditions under which BIGFALCON GROUP (BIGFALCON) , a business that currently manages the sales of the BIGFALCON commercial brand in India, processes the personal data that you provide us with when using the website www.BIGFALCON.IN  (hereinafter, "the bigfalcon.in") or other applications, soft, or hardware.

When using the Website, whenever you give us information that enables us to recognise you, such as your name, surname, email address, billing or shipping address, telephone number, type of device, or credit or debit card number (hereinafter, "Personal Data"), whether for browsing, buying our products, or using our services or functionalities, you will be subject to the following terms and conditions.

1. PERSONAL DATA COLLECTION AND PROCESSING PURPOSE

Please remember to read the Conditions of Use under the section specifically dedicated to the service or functionality you intend to use before utilising any of our services or functionalities. You can check their area to determine if they have any usage restrictions or whether your Personal Data must be processed in a certain way.

By sending a written notification, the user (you) may decide not to provide specific Personal Data or afterwards revoke your consent with regard to such Personal Data. However, it may not be possible to manage your registration as a user or to access some functionality or services offered through the Website if you do not provide some mandatory information or if you do not give your consent any longer.

You hereby attest to the accuracy and truthfulness of the Personal Data given and promise to notify us of any changes or modifications. If you give us a third party's personal information, you are responsible for getting that person's permission to use it for the purposes listed in the corresponding parts of this privacy and security(Cookies) policy.

The user shall be solely responsible for any loss or harm resulting from the transmission of false, inaccurate, or incomplete information on the registration forms to the Website, BIGFALCON, or to any third party.

Following are some uses for your personal data:

To administer your registration as a Website user; The Personal Data you provide us with will be used to recognise you as a Website user and grant you access to the many features, goods, and services that the Website makes available to registered users;

Contacting you via email, phone calls, SMS, or other equivalent forms of electronic communication with updates or informative communications related to the functionalities, products, services, including Website security updates, when necessary or reasonable for their purchase of the products you have acquired or any other contract with us through the Website;

Respond to and handle your inquiries received through the various customer care channels related to the website or physical stores, while also maintaining Checking on the level of our service.

You should keep in mind the following in particular:

You must expressly authorise us to handle the indicated information to be used as necessary for its activation and development if you choose the option to save your card. Consenting to the activation of this functionality means that your data will automatically appear in these fields when making future purchases, so you will not have to enter your details again for each new purchase as they will be considered as valid and in place. The card's security code (CVV or CVC) shall only be used for making the purchase and shall not be subsequently stored or processed as part of the payment. Through the My Account section, you can modify or remove your cards whenever you want. We adhere to the highest international standards for credit and debit card security and confidentiality when storing and transmitting your card information. You might need to modify your access password in order to use this feature for security reasons. Always keep in mind that security when using the Platform also depends on how specific private codes are used and stored.

When BIGFALCON India announces the Cash on Delivery System, you can choose it in accordance with the Terms. If it is available and you select "Cash on Delivery" as your payment method, please be aware that if you choose that option and return an item, you will need to provide additional information. This is because bank transfers are only processed with the intention of reimbursing the price.

2. SUBSCRIBE TO NEWSLETTERS

If you approve your subscription to the BIGFALCON Newsletter, we will tell you about our services and goods using a variety of channels, including but not limited to email and other equivalent electronic communication methods.

When you subscribe to the BIGFALCON Newsletter, we may use your personal information to send you tailored advertisements for our products and services via email, SMS, or other electronic media, whether they are our own or those of third parties. We now notify you that Personal Data pertaining to your purchases at online or physical stores, tastes, and preferences may be used for analysis, developing user profiles, marketing studies, quality surveys, and enhancing our client interaction in order to better serve you.

In the My Account section, registered users can modify their preferences for the transmission of these promotional emails.

You can also unsubscribe at any time by visiting the Website's Newsletter section or by using the instructions we include in each correspondence.

3. RIGHTS TO DATA PROTECTION

Your personal data's confidentiality will be treated with due respect. Sending an email with your request's justification to www.bigfalcon.in will allow you to exercise your rights of access, rectification, cancellation, and objection.

In the event that you choose to exercise these rights and your email address was included in the personal data you provided, we kindly ask that you make note of this fact in your written request and include the email address from which you wish to exercise your right to access, rectification, cancellation, and opposition.

4. STRATEGIES FOR SECURITY

In order to avoid the use or disclosure of Personal Data without permission, BIGFALCON adheres to acceptable security standards and procedures as required by applicable Indian laws.

5. COOKIE INFORMATION

We use cookies on our website, which are little text files that store information on how you navigate the site and are mostly used to enhance your experience there. Please keep reading to learn more about the cookies we use, their function, and other pertinent information.

Data About Cookies

How do cookies work?

A cookie is a little text file containing data about your use of a website that a website keeps on your computer, phone, or other device. Cookies do not harm your computer, but they are required to make browsing easier and more user-friendly.

The "Local Storage" feature of the browser is also utilised for the same objectives as the Cookies, even though this Policy refers to "Cookies" generally because they are the primary data storage technique used by this website. This "Local Storage" is also subject to all the information in this section.

What function do cookies serve on this website?

Cookies are necessary for the operation of our website. Our cookies' primary goal is to enhance your browsing experience. To remember your preferences (language, country, etc.) while browsing and on subsequent visits, for instance. By evaluating traffic volumes and trends, the website's suitability for users' unique interests, and other factors, the data acquired by the Cookies also helps us make improvements to the site. Occasionally, if we have your prior informed consent, we may use Cookies, tags, or other similar devices to gather information that enables us to show you advertising based on an analysis of your browsing patterns on our own website, on websites operated by third parties, or by any other methods.

What purposes on this website do cookies NOT serve?

We don't keep sensitive personal data in the cookies we use, including your address, password, credit card information, etc.

Who makes use of the data saved in cookies?

Except for the "third-party cookies" listed below, which are used and managed by outside parties to offer services requested by us to enhance our services and the user's experience while visiting our website, the information contained in the Cookies from our website is only used by us. These "third-party cookies" are mostly employed to collect access data and ensure the security of payment transactions.

How can I prevent this website from utilising cookies?

Considering the restrictions just mentioned, if you'd prefer to prevent the use of Cookies on this page, you'll need to first turn off cookie usage in your browser and then remove any cookies that were previously saved there that were related to this website.

You can always utilise this option to stop cookies from being used.

How can I turn off and stop using cookies?

By altering the configuration of your browser and taking the procedures listed below, you can restrict, block, or remove the Cookies from this website at any time. Cookies are typically set up in the "Preferences" or "Tools" menu, though configuration options vary depending on the browser. Consult the "Help" menu in your browser for further information on configuring Cookies.